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Disabilities and Health-related Needs

ETS is committed to providing reasonable testing accommodations for candidates with documented disabilities or health-related needs, as recognized under the Americans with Disabilities Act Amendments Act (ADAAA). The information on this website is intended to help test takers, evaluators and disability service providers complete the process that enables candidates to request accommodations.

In response to the mass test cancellations worldwide due to the rapid spread of coronavirus (COVID-19), ETS worked diligently to bring at home testing solutions for the TOEFL iBT® test and the GRE® General Test as quickly as possible. ETS is committed to providing reasonable testing accommodations for candidates with documented disabilities or health-related needs. While there will be limitations in locations, capacity and accommodations due to the nature of online proctored exams, we are working as quickly as possible to meet the needs of eligible test takers who request accommodations.

Specifically, we are working to make extended test time, extra breaks and other reasonable accommodations available for at home testing in the near future.

We will provide updates as we have them and appreciate your patience.

For Test Takers

Get the information you need to take an ETS test, including how to request accommodations, how to register, examples of available testing accommodations, test preparation materials and more. See Information for Test Takers.

For Evaluators

Learn how to provide thorough, accurate and up-to-date disability documentation with guidelines for writing diagnostic reports, tips and more. See Information for Evaluators.

For Disability Service Providers

Learn how to assist your students or clients in applying for accommodations on ETS tests, using the Certification of Eligibility: Accommodations History (COE), and writing letters of support. See Information for Disability Service Providers.

Confidentiality Statement

ETS will not release any information regarding an individual's diagnosis or medical information without his or her informed written consent or under compulsion of legal process. Information will be released only on a "need-to-know" basis, except where otherwise required by law. Furthermore, to safeguard the confidentiality of individuals with disabilities, evaluators may withhold or redact any portion of the documentation that is not directly relevant to ETS's criteria for establishing a disability as defined by the Americans with Disabilities Act (ADA) and a rationale for the requested testing accommodations.

ETS encourages all institutions to provide secure storage for confidential and sensitive student and employee information that may be used in support of requests for ETS accommodations.

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Bulletin Supplements

Download the Information Bulletin and Bulletin Supplement for your testing program to successfully request accommodations and register.

View all bulletins and supplements

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